Help topic
Billing and payments
Your prepaid balance, payments, sales tax, receipts and renewals.
11 guides
- Adding fundsTop up your balance with a card or PayPal.All cloud plans
- Auto top-upRefill your balance automatically so servers never run dry.All cloud plans
- How hourly charges and the monthly cap workWhat you pay for a server, and the most it can cost in a month.All cloud plans
- How prepaid billing worksYour balance, what "available" means, and how servers draw from it.All cloud plans
- If your balance runs outWhat happens to your servers at $0, and how to get them back.All cloud plans
- Low-balance alertsGet an email before your balance runs out.All cloud plans
- Managing cards and PayPalAdd, update, remove and choose your default payment method.All cloud plans
- Paying renewals by balance or cardHow hosting and domain renewals are paid.All cloud plans
- Receipts, invoices and your transaction historyWhere to find every document and every change to your balance.All cloud plans
- Redeeming a promo codeAdd credit from a promo code.All cloud plans
- Sales taxHow we work out sales tax, and how to upload an exemption certificate.All cloud plans
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