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Billing and payments

Redeeming a promo code

Add credit from a promo code.

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There are two kinds of code:

  • Credit codes add credit straight to your balance. Go to Billing, choose Redeem a code, enter it and choose Redeem.

  • Top-up bonus codes add credit when you add funds. Enter them under Have a promo code? in Add funds. The credit is added only when your payment goes through.

Promo credit appears on its own line in your transactions. If a code doesn't work, the message tells you why. For example:

  • it has expired or been fully used

  • it's for new accounts only

  • your account has already used it

  • it needs a top-up of at least a certain amount

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